FAQs

You can reserve a storage unit by contacting us via phone at +971 54 436 6771 or by sending an email to info@dubaistorageservices.com. Alternatively, you can fill out our online request form on the website, and our team will get back to you promptly.

We prioritize the safety of your belongings with high-security lock bars, 24/7 surveillance cameras, and secure access control systems. Our facility is designed to provide a safe environment for all stored items.

Yes, you can access your storage unit during our business hours. We also offer flexible access options for customers who require after-hours access. Please contact our team for more details.

Yes, we offer packing supplies such as boxes, tape, and bubble wrap for sale. Our team can also assist you with packing and preparation if needed.

We understand that plans can change. If you need to cancel your reservation, please inform us at least 24 hours in advance for a full refund of any deposit made.

Payment can be made through various methods, including cash, credit/debit cards, and bank transfers. For your convenience, we also offer online payment options.

For safety and legal reasons, we do not allow the storage of hazardous materials, perishables, stolen goods, or items that pose a risk to our facility or other customers. If you have any specific questions about what you can store, feel free to reach out.

Yes, we recommend insuring your items while in storage. We can provide information on insurance options that can cover any potential damages or losses during storage.

If you miss a payment, we will reach out to remind you. If the account remains unpaid, late fees may apply, and access to your unit could be restricted until the balance is cleared. Please contact us immediately if you anticipate any issues with payment.